tag:blogger.com,1999:blog-3727995.post3413620425165023732..comments2010-03-06T18:58:16.735-05:00Chrishttp://www.blogger.com/profile/09845881780581316783noreply@blogger.comBlogger10125tag:blogger.com,1999:blog-3727995.post-74559134412274125722010-03-06T18:58:16.730-05:002010-03-06T18:58:16.730-05:00You sir are the idiot. If you actually read my posts you would understand in &quot;my case&quot; I had no OEM involved. I bought a box of parts that I assembled into a working computer all on my own. Imagine that! I was in effect my own OEM. In retrospect the system set up by Microsoft and Moduslink clearly had flaws. The inability by those involved to admit their failures and work to rectify things was aggravating.<br /><br />As to my former employer. I left on good terms of my own volition and continue to have friends and contacts there to this day!Chrishttp://www.blogger.com/profile/09845881780581316783noreply@blogger.comtag:blogger.com,1999:blog-3727995.post-66172047623288153942009-11-27T17:26:16.974-05:002009-11-27T17:26:16.974-05:00Christine was absolutely right...the OEM&#39;s computers were not compatible and yet Moduslink took the heat, for microsoft also... as for Moduslink recieving credits...you sir are an idiot and I am sure that is the reason you are no longer a MS employee<br /><br />I, for one knew the sitution first handAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-3727995.post-44670512616448253932008-01-24T09:52:00.000-05:002008-01-24T09:52:00.000-05:00Placed an order on January 21, 2007...it's now January 2008!!! Tried to communicate with them several times, no response or sent link to go to web site that in turn says to email them! LOL! Now tried to email moduslink_marketing@moduslink.com directly and see what I get as a response. In either case they charged my credit card almost 1 year ago now so good louck me complaining to credit card company. So I can say that I am the victim of fraud from Moduslink.<BR/><BR/>DO NOT give them a credit card number and do not buy any offers that state that you get a free upgrade from them!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-3727995.post-23480098279132806192007-07-03T03:15:00.000-04:002007-07-03T03:15:00.000-04:00After placing order and giving bank details I received an e-mail from Moduslink saying no payment received. I assumed this was a scam, but it proved to be genuine. After a barrage of e-mails to try to get a response a paid agin, assuming they had lost the details. Sure enough they also took the original payment. After asking for proof of duplicate payment in the form of bank statements they passed it to a finance section, who asked for confirmartion of my address. This done, they now say because the details I gave are different to the original order I have failed validation and they 'cannot help me further in this matter'. The diference was that the county was not in the original order because there was no field on the web form to include it! This is beyond comprehension, and amounts to fraud in my mind. Have asked for it to be taken higher up the chain, with the threat of legal action. Not sure how I can back that up as the redemption centre is in a different country [Netherlands, I/m in UK] so small calims action seems difficult. Has anybody else met this one?Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-3727995.post-19051645570826092312007-07-01T15:59:00.000-04:002007-07-01T15:59:00.000-04:00Well I had also submitted my info way back in Jan. Just got my Vista OS yesterday ,and they sent the wrong version to me even after I have several e-mails from them ( moduslink) showing they were swnding me a 64 bit software ,they send 32 bit ,what kind of crap is this?Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-3727995.post-50904753296783880022007-05-02T21:13:00.000-04:002007-05-02T21:13:00.000-04:00I entered the redemption program on Dec. 12, the same day I purchased a Gateway Laptop in Mexico; after that, I got the order validated before February, but since then, nothing interesting has happened; the order now shows as approved, this status hasn't changed for over a month. What should I think? The last response from Moduslink was textually:<BR/><BR/>********************<BR/>Dear Customer,<BR/><BR/>Thank you for your interest in the Upgrade Redemption Program.<BR/><BR/>Please don't doubt that if I had the information, I'd happily give it to you, I can only tell you we don't have the information yet.<BR/><BR/>Kindly bear in mind that this is a rebate process, with everything that means.<BR/><BR/>Regards,<BR/>The Upgrade Redemption Center<BR/>**************************<BR/><BR/>Now, I'm told it's a rebate process, which it isn't, it's an upgrade redemption program.<BR/><BR/>I'll give Gateway a call hoping they'll address my case.<BR/><BR/>RegardsMartinhttp://www.blogger.com/profile/02087857713246635620noreply@blogger.comtag:blogger.com,1999:blog-3727995.post-49710850175612959772007-03-08T16:04:00.000-05:002007-03-08T16:04:00.000-05:00I cannot even get the Moduslink site to take my order. All I get is a message saying "Unable to validate COA". I have e-mailed Moduslink three times, phoned them 4 times (and my retailer has also phoned them); e-mailed Microsoft twice; e-mailed my notebook manufacturer (Acer who don't want to know)and am no nearer even placing an order never mind receiving a Vista disk. It's likely to end in the Small Claims Court at this rate!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-3727995.post-40892735175835013672007-03-08T07:54:00.000-05:002007-03-08T07:54:00.000-05:00Dear all I am currently taking legal action against the retailer that sold me my pc on the grounds that the wording FREE UPGRADE is a misrepresentation.<BR/><BR/>I was advised that the retailer was soley responsible for this as they sold the PC.<BR/><BR/>I would advise all UK customers to contact Consumers Direct who will pass the case on to Trading Standards.<BR/><BR/>The legal case must be based on the wording FREE UPGRADE " which it is not" <BR/><BR/>The more people that take legal action " which will not cost you anything, The better.<BR/><BR/>TheAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-3727995.post-87433536844264869652007-03-08T03:52:00.000-05:002007-03-08T03:52:00.000-05:00seems to be a worldwide scam, i cant see how they justify charging so much for p+p for a cd. MOduslink should be liquidated, i submiotted my pop via email 4 times since dec and they validate it on 23rd febAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-3727995.post-20739603992034878302007-03-08T01:10:00.000-05:002007-03-08T01:10:00.000-05:00I started using Ubuntu at the same time that placed my upgrade order<BR/>(January 31st). Modus has yet to "Validate the POP", even though I've faxed it 3 times.<BR/><BR/>They should have called it<BR/>"Missta" - might as well be vaporware to me.Anonymousnoreply@blogger.com